Privacy Policy

At Sisterhood Surprise, we value the privacy and trust of our users. You agree to the practices described in this Privacy Policy when using our services. Please read it carefully.

1. Information Collected

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping address, and billing information when you order or sign up for our newsletter.
  • Payment Information: We may collect credit card details or other payment information for transaction processing. Note that we do not store full credit card information; payment transactions are handled securely by third-party payment processors.
  • Device and Usage Data: We may collect information about your device, including IP addresses, browser type, operating system, and data about your site usage (such as pages visited, time spent on pages, and clicks).
  • Cookies: We use cookies to enhance your experience on our site. Cookies help us analyze site traffic and personalize your experience. You can manage or turn off cookies through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Process Orders: Your information helps us process your orders, confirm payments, and deliver your products or services.
  • To Improve User Experience: We use data to personalize your experience on our site, improve our offerings, and troubleshoot issues.
  • To Communicate with You: We may send you emails to confirm orders, provide updates, offer promotions, or respond to customer service inquiries. You can opt out of marketing communications at any time.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations, including fraud prevention.

3. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and other technical safeguards. However, no method of transmission over the Internet or electronic storage is completely safe, and we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information in the following cases:

  • Third-Party Service Providers: We may share your information with trusted third-party vendors who assist us in delivering our services (e.g., payment processors, shipping companies, marketing partners). These parties are only allowed to use your information to provide their services to us.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas, court orders, or government investigations).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes and provide you with options regarding your information.

5. Your Rights and Choices

You have the following rights concerning your personal information:

  • Access and Update: You can access, update, or correct your personal information by logging into your account or contacting us directly.
  • Opt-Out: You can opt out of marketing communications by clicking the unsubscribe link in our emails or contacting us.
  • Data Deletion: You may request to delete your account and associated personal information. Please note that we may retain some information for legal or operational purposes.

6. Children’s Privacy

Sisterhood Surprise does not knowingly collect personal information from individuals under 13. If we learn that we have collected information from a child under 13, we will delete such information immediately. Please contact us if you believe we may have information from or about a child under 13.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and indicate the new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Sisterhood Surprise

Email: sisterhoodsurprise.co@gmail.com

Instagram: @sisterhoodsurprise

Thank you for trusting Sisterhood Surprise with your personal information. We are committed to safeguarding your privacy and providing a safe and enjoyable experience.